FAQ

Terms and Conditions


Last updated:
14-03-2026

1. About us
These Terms & Conditions (“Terms”) govern your use of the website [www.generalistleaders.com] and any related products, services, content, downloads, templates, tools, resources, memberships, consulting, or digital offerings made available through the website (together, the “Services”).

The website is operated by:

Generalist Leaders
Registered address: Antwerpen
Company number / VAT number: (pending)
Email: info@generalistleaders.io
Phone: +32 484 62 46 xx

By accessing or using this website, you agree to these Terms. If you do not agree, please do not use the website or Services.

2. Who we serve
Our Services are intended for users who are at least 18 years old or who have the legal capacity to enter into binding agreements under applicable law.If you use this website on behalf of a company or other entity, you confirm that you have authority to bind that entity to these Terms.

3. What we offer
Generalist Leaders provides resources and services that may include, without limitation:educational content, articles, newsletters, and insightsdownloadable tools, templates, prompts, and workflow resourcesdigital products and bundlesAI-related guides, playbooks, and frameworksworkflow templates, including automation templatesadvisory, consulting, or implementation servicesfree and paid resourcesfuture community, membership, or software featuresWe may modify, suspend, or discontinue any part of the Services at any time.

4. No professional advice
All content on this website is provided for general informational and educational purposes only.Nothing on this website constitutes legal, tax, accounting, financial, investment, medical, therapeutic, or other regulated professional advice. You should seek independent professional advice before acting on any information, template, workflow, or recommendation provided through the Services.We do not guarantee that any strategy, template, workflow, or idea will produce specific results.

5. Account registration
Some parts of the Services may require you to subscribe, register, or create an account.You agree to:provide accurate, current, and complete informationkeep your login credentials confidentialnotify us promptly of any unauthorized use of your accountremain responsible for all activity under your accountWe reserve the right to suspend or terminate accounts that contain false information or that are used in breach of these Terms.

6. Purchases and payments
If you purchase any paid product or service through the website, you agree to provide valid billing and payment information.All prices are listed in [EUR/USD/GBP] and are [inclusive/exclusive] of VAT or other applicable taxes unless stated otherwise.You are responsible for any applicable taxes, duties, or charges imposed by your jurisdiction.We may change pricing at any time, but changes will not affect completed purchases already confirmed.

7. Digital products
Unless otherwise stated, digital products sold through the website are licensed, not sold.This includes, for example:templatesguidesplaybookspromptsdigital downloadsworkflow blueprintsautomation fileseducational documentsWhen you purchase a digital product, you receive a limited, non-exclusive, non-transferable, revocable license to use it for your own personal or internal business use, subject to these Terms.You may not:resell, redistribute, sublicense, or share the filesupload them to public repositories, marketplaces, or communitiesclaim them as your own workmodify and resell them as standalone productsuse them in a way that competes with Generalist LeadersIf you want a commercial redistribution license, you must obtain our written permission first.

8. Templates, automations, and workflows
Templates, prompts, automations, and workflow files are provided “as is” for educational and implementation support purposes.Because third-party platforms, APIs, software tools, and AI models may change over time, we do not guarantee that any template or workflow will remain compatible, uninterrupted, or error-free indefinitely.It is your responsibility to:test templates before live useverify outputs before relying on themcomply with the terms of any third-party software you connect toensure your use complies with applicable law and industry rulesGeneralist Leaders is not responsible for damages caused by improper setup, third-party outages, API changes, user error, or unlawful use.

9. Services and consulting
If we provide consulting, setup, implementation, customization, strategy sessions, or done-for-you services, the exact scope, deliverables, timeline, fees, and responsibilities may be governed by a separate proposal, statement of work, or client agreement.If there is a conflict between these Terms and a signed client agreement, the client agreement will prevail for that engagement.

10. Intellectual property
All content on this website and within the Services, including but not limited to:brandinglogostextgraphicsvideosdownloadstemplatesworkflowspromptsframeworksdocumentationlayout and designis owned by or licensed to Generalist Leaders and is protected by intellectual property laws.You may not copy, reproduce, republish, sell, distribute, reverse engineer, or exploit any part of the Services without our prior written consent, except where expressly permitted by law or by these Terms.

11. User content
If you submit comments, testimonials, feedback, messages, suggestions, or other content to us, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, adapt, and publish that content for business, marketing, or service improvement purposes, unless you tell us otherwise in writing.You confirm that:you own or control the rights to what you submityour submission does not infringe any third-party rightsyour submission is not unlawful, abusive, defamatory, or misleadingWe may remove user content at our discretion.

12. Acceptable use
You agree not to use the website or Services:for unlawful, fraudulent, or harmful purposesto infringe intellectual property or privacy rightsto distribute malware, spam, or malicious codeto scrape, harvest, or extract data without permissionto interfere with the operation or security of the websiteto misuse automations, templates, or AI systems in a deceptive or harmful wayto impersonate another person or entityWe reserve the right to restrict or terminate access if you breach this section.

13. Refunds and cancellation
Digital productsBecause digital products are delivered instantly or made available immediately after purchase, all sales are final unless otherwise required by applicable law or expressly stated on the product page.If you are an EU consumer, you may normally have a 14-day withdrawal right for distance purchases, but that right can be lost for digital content not supplied on a tangible medium once supply begins with your prior express consent and acknowledgment that you lose the right of withdrawal. You should make sure your checkout flow clearly captures that consent if you sell instant digital downloads.ServicesFees paid for consulting, implementation, or custom work are generally non-refundable once work has started, unless otherwise agreed in writing.

14. Availability
We do not guarantee that the website or Services will always be available, uninterrupted, secure, or free of errors.We may carry out maintenance, updates, or modifications at any time without notice.

15. Third-party tools and links
The website may contain links to third-party websites, services, platforms, or software tools.We do not control and are not responsible for:their contenttheir policiestheir securitytheir performancetheir availabilityYour use of third-party tools is subject to their own terms and policies.

16. AI-generated and automated outputs
Some Services may involve AI-generated content, recommendations, summaries, prompts, or automated outputs.You acknowledge that:AI outputs may be inaccurate, incomplete, outdated, or biasedoutputs should be reviewed by a human before useyou are responsible for decisions made using such outputswe do not guarantee originality, correctness, or legal compliance of AI-generated outputGeneralist Leaders disclaims liability for reliance placed on AI-generated materials without appropriate human review.

17. Limitation of liability
To the fullest extent permitted by law, Generalist Leaders and its owners, affiliates, partners, contractors, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, business opportunities, goodwill, or expected savings, arising out of or related to:your use of or inability to use the website or Serviceserrors or omissions in contentAI outputs, templates, or workflowsbusiness decisions made based on our materialsthird-party tools or integrationsinterruptions, bugs, or data lossOur total liability for any claim relating to paid Services will not exceed the amount you paid us for the specific product or service giving rise to the claim during the 12 months before the claim arose.Nothing in these Terms excludes liability that cannot lawfully be excluded under applicable law.

18. Indemnity
You agree to indemnify and hold harmless Generalist Leaders and its affiliates, officers, owners, and contractors from and against any claims, liabilities, damages, losses, and expenses arising from:your misuse of the Servicesyour breach of these Termsyour infringement of any rights of a third partyyour unlawful or non-compliant use of templates, automations, or outputs

19. Privacy
We process personal data in accordance with our Privacy Policy and, where applicable, our Cookie Policy.If you sign up, purchase, or otherwise interact with our Services, you acknowledge that your personal data may be processed for the purposes described in those policies. GDPR requires organizations processing personal data to provide information such as the purposes of processing, categories of data, recipients, and users’ rights.

20. Termination
We may suspend or terminate your access to the website or Services at any time, with or without notice, if we reasonably believe you have breached these Terms or used the Services in a harmful, unlawful, or abusive way.Sections that should naturally survive termination will continue to apply, including intellectual property, disclaimers, limitation of liability, indemnity, and governing law.

21. Changes to these Terms

We may update these Terms from time to time.The updated version will be posted on this page with a revised “Last updated” date. Continued use of the website or Services after changes are posted means you accept the revised Terms.

22. Governing law and disputes
These Terms are governed by the laws of [Belgium / your chosen jurisdiction], excluding conflict of law rules.Any disputes arising out of or in connection with these Terms shall be submitted to the competent courts of [City, Country], unless mandatory consumer law provides otherwise.If you sell to EU consumers, mandatory consumer protections in their country may still apply.

23. Contact
For questions about these Terms, contact:

Generalist Leaders / [Legal entity name]
Email: [EMAIL]
Address: [ADDRESS]
VAT / Company number: [NUMBER]